Return & Refund Policy


Kindly email to cf_cita.trading@hotmail.com /contact us within 3 days if you find that item(s) delivered to you is (are) damaged, broken or defective.
We will gladly accept returns of packages within 7 days of the order date.
All purchase is not returnable exchangeable and refundable unless it is proven with manufacturing defect warranty is claimable.
Only manufacturing defect or the mistake done by the seller side during the selling will be entertain.
Delivery cost incurred for returning the item will be boned by the customer.

Return Procedure:
Please follow the steps mentioned below to return goods:
1. Contact us first by email with detailed description and photos or videos if possible, and we will do everything possible to rectify the problem and make your shopping experience a positive one.
2. We will advise you with possible resolutions.
3. We will accept your requirement of returning if all the solutions are not workable.
4. You must send the complete and original packing items to us immediately.
5. We will inform you once we receive the returned goods.

Please return your purchase to the following address:
CF CITA TRADING
NO.21, JALAN BUKIT SEMENYIH, 

TAMAN BUKIT SEMENYIH, 43500 SEMENYIH, SELANGOR.


Please contact us at cf_cita.trading@hotmail or whatsapp / sms 016-289 7081 if you have any questions or doubts.